Division of Labor

Balancing the mix of employees with different work experiences is essential for team development and training. You will have to monitor the rhythm of the work, as well as encouraging employees to be responsible. Employees must have a clear understanding of their roles, timing or their work, and the benefits of completing work on time. Furthermore, the overall productivity can be increased by arranging staff to train during off-peak hours .

Well-trained Frontline Staff

In order to be able to promote the restaurant’s product, a staff should be knowledgeable in their products, has good social skills, and courage . However, a lot of employees might be less experienced or are part-time workers. They might not be able to memorize the menu or make recommendations from it. In order to boost their performance, trainings based on the menu are required. Let the employees taste the dishes and learn how each dish is made. Thus, employees will learn what’s special about the menu and build relations with the chefs. Also, waiters should be equipped with knowledge about food and beverages such as how to complement a main dish with side dishes.